Payment Policy

Payment Policy

Effective Date: May 7, 2025

At FlowCity, we are committed to providing a secure and transparent payment process for all our customers. Please read our payment terms carefully before placing an order.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, AMEX)

  • PayPal

  • Bank Transfer (for bulk orders or B2B customers)

  • Cash on Delivery (available in select locations)

All transactions are processed in USD.

2. Secure Payments

All online payments are protected with SSL encryption and processed via trusted gateways. FlowCity does not store your full payment information.

3. Payment Confirmation

Once your payment is completed, you will receive:

  • An email confirmation with your order details

  • A digital receipt

  • Invoice for business or tax purposes (upon request)

4. Payment Issues

If your payment fails or is declined:

  • Please double-check your card details

  • Ensure sufficient funds are available

  • Contact your payment provider if the issue persists

You may also contact our support team for assistance.

5. Fraud Protection

We actively monitor for fraudulent activities. Suspicious transactions may be subject to verification or cancellation.

6. Contact Us

For any payment-related inquiries, please contact us:

📧 Email: contact@flowcity.xyz
📞 Phone: +1 (269) 547-3954